Overview
The label is a custom nickname you can give any of your accounts — helpful when you have multiple Live or Demo accounts and want to keep them easy to identify.
Labels are for your own reference only and don't affect the account number or how the account works.
Step-by-step instructions
Follow the steps below to complete this process:
Steps
- Log in to your Client Portal Dashboard.
- Select Accounts from the left-side menu.
- Locate the trading account.
- Click the three vertical dots (⋮) beside the account.
- Select Update Label.
- Enter your preferred label and save.
Troubleshooting
If you run into issues, the most common causes and fixes are listed below.
The label doesn't save
- Refresh the page and try again. If the issue persists, contact Customer Experience via live chat.
Frequently asked questions
Q: Does the label change the account number?
A: No. Labels are display-only — the account number stays the same.
Q: Can I use special characters or emojis in the label?
A: Standard letters, numbers, and common characters work. Very unusual characters may not save — keep it simple.
Q: Do labels work on Demo accounts too?
A: Yes. Labels work on both Live and Demo accounts.
Related articles
- Manage your trading account — actions from the three-dot menu
- How to review your existing accounts