Overview
Opening a Live trading account gives you a fresh trading environment — a new account number, its own balance, its own leverage, and its own currency.
You can have up to 5 Live accounts under the same Client Portal. This article walks through the steps and covers what you'll be asked to choose.
Step-by-step instructions
Follow the steps below to complete this process:
Before you begin
- Your KYC must be complete before you can fund a Live account.
- Deposits are handled separately from account creation — see the Funds Management articles.
- If this would be your 6th Live account, contact Customer Experience — the standard limit is 5.
Steps
- Log in to your Client Portal Dashboard.
- Select Accounts from the left-side menu.
- Click Create Account in the top-right.
- Select Open a Trading Account.
- Choose your platform (MT4 or MT5), account type (EVO or Standard), currency, and leverage.
- Click Create.
What you'll be asked to choose
- Platform — MT4 or MT5.
- Account type — EVO or Standard (see the EVO vs Standard article for the differences).
- Currency — USD, EUR, or another supported currency. Fixed for the life of the account.
- Leverage — up to 1:5000.
After creation
- Your new account will appear under Accounts → Trading Accounts with its own account number.
- The account starts with a balance of 0.00 — use Transfer Funds from your E-wallet to fund it.
- Recommended deposit is $100 for both EVO and Standard.
- To convert the account to Swap-Free, use the Request Swap-Free action from the account's three-dot menu.
- To change the leverage later, use the Change Leverage action from the same menu.
Troubleshooting
If you run into issues, the most common causes and fixes are listed below.
You can't select a specific currency
- Available currencies depend on your Client Portal configuration. If a currency you need isn't offered, contact Customer Experience via live chat.
You've reached the 5-account limit
- The standard limit is 5 Live accounts. If you have a genuine business need for a 6th, contact Customer Experience — they'll advise on the best option.
Your new account doesn't appear immediately
- Refresh the Accounts page. If it still doesn't appear after a minute or two, contact Customer Experience.
Frequently asked questions
Q: What's the recommended deposit?
A: $100 for both EVO and Standard account types.
Q: Can I change my account currency later?
A: No — the currency is typically fixed for the life of the account.
Q: Can I choose Swap-Free at creation?
A: No. All new accounts are created as Standard swap. To convert to Swap-Free, use the Request Swap-Free action from the Accounts tab after creation.
Q: Can I change my mind on EVO vs Standard later?
A: The account type is set at creation. You can open additional Live accounts (up to 5) with different types if you want to try both.
Related articles
- How to open a Demo account
- Understanding EVO vs Standard, MT4 vs MT5, and Live vs Demo
- Manage your trading account — actions from the three-dot menu
- How to request Swap-Free status