Overview
Accounts Management is the section of your INGOT Client Portal Dashboard where you handle everything related to your trading accounts: opening new Live or Demo accounts, reviewing your existing accounts, and managing each account (change password, change leverage, request Swap-Free, update label, view an advanced report, or download the trading platform).
This article explains the structure of the Accounts tab and gives you a quick tour of what you can do there.
Step-by-step instructions
Follow the steps below to complete this process:
Where to find Accounts Management
- Log in to your Client Portal at portal.ingotbrokers.com.
- In the left-hand menu on your Dashboard, click Accounts.
- You'll see two tabs: Demo Accounts and Trading Accounts. Switch between them to see each set.
Account limits
- Up to 5 Live trading accounts per Client Portal.
- Unlimited Demo accounts.
- Each account can be opened on either EVO or Standard type, on MT4 or MT5.
What each account card shows
- Account number.
- Currency (e.g. USD).
- Platform (MT4 or MT5).
- Account type (EVO or Standard).
- Balance / equity.
- Leverage (e.g. 1:100, 1:5000).
- Label (your custom nickname, if set).
- Status (Real or Demo).
- The three-dot menu (⋮) — where all account actions live.
What you can do from the Accounts tab
- Create new Live or Demo accounts.
- Review all your existing accounts and balances.
- Manage each account via its three-dot menu: change password, change leverage, request Swap-Free, update label, view advanced report, and download the platform.
Troubleshooting
If you run into issues, the most common causes and fixes are listed below.
You can't see the Accounts tab
- Confirm you're logged in to your Client Portal at portal.ingotbrokers.com. Accounts appears in the left-hand menu on the Dashboard. If it's not visible, refresh the page or try a different browser (Chrome or Firefox usually work best).
Your KYC are fully verified
No accounts appear in the list
- You haven't created any accounts yet. Click Create Account in the top-right to open your first one.
Frequently asked questions
Q: How many accounts can I have?
A: Up to 5 Live accounts and unlimited Demo accounts.
Q: Do Demo accounts require KYC?
A: No. Demo accounts use virtual funds and don't require KYC. Live accounts require KYC before you can fund and trade.
Q: Can I mix EVO and Standard accounts under one Client Portal?
A: Yes. Each account is opened independently, so you can have EVO and Standard accounts on both MT4 and MT5 under the same Client Portal.
Q: Where do I go to manage a specific account?
A: From the Accounts tab, find the account and click its three-dot menu (⋮). You'll see all the actions you can take on that account.
Related articles
- How to open a Live trading account
- How to open a Demo account
- How to review your existing accounts
- Manage your trading account — actions from the three-dot menu
- Understanding EVO vs Standard, MT4 vs MT5, and Live vs Demo